Resume

I really dislike resumes, probably just as much as you dislike reading them. However, they are a necessary evil, and so.. here goes..

Experience:

Social Media Consultant, Von Young, Austin, Texas 2010

  • Evaluated small business’s entire chain of customer experience from the social media sites and online websites to buying experience.
  • Applied findings into a personalized social media and online presence plan for their particular business needs/budget and customer demographic.
  • Monitor and maintain multiple social media accounts, including Facebook pages for optimal outreach and customer experience to increase name recognition and customer participation.

Social Media Director, Gelato, http:ge.la.to , Austin, Texas 2009-2010

  • Created social media content for Facebook, Twitter, and company blog.
  • Increased company online presence through content marketing.
  • Utilized and networked with bloggers for SEO promotion and social networking promotion.

Founder/Writer,  Corn-Free Foods & Products List  and News for Corn Avoiders 2006-2011

  • Researched complex medical information and testimonies.
  • Wrote informative online articles on research in easy to understand language for quick reference among the food allergy community.
  • Facilitated SEO campaigns, and other online presences to increase the SEO of the above sites which are currently in the top 4 results when searching for corn-free or corn intolerance.
  • Co-Organized online social media campaigns to raise awareness for food allergies.
  • Maintained websites and monitored comments for optimal user experience, ease of use, and community building.
  • Maintain social media outreach through Twitter and Facebook, miscellaneous forums, and blogs.

Advisor/Mentor Food Allergy Sufferers, Delphi Forums-Avoiding Corn. 2005-2010

  • Mentored persons new to food allergies on lifestyle changes, and social complications.
  • Researched food ingredients and helped guide food allergy sufferers on avoiding potentially deadly products or ingredients.

 

Group Critique Facilitator, Austin Writers, Austin, Texas. 2008-2009

  • Proofread and edited copy for local writers preparing their work for submission to publication
  • Facilitated critique sessions focusing on the improvement of writing skills of various genres.

Social Networking Coordinator, Wives Club, Austin Writers, Austin, Texas. 2008

  • Organized and hosted events for small groups of club members (15-30 people).
  • Facilitated conversations and introductions to aid in the development of social bonds and community building.

Certified Senior Pharmacy Technician, Walgreen’s, Round Rock, Texas 2001-2004

  • Provided customer service in a fast-paced and demanding work space.
  • Achieved promotion to Senior Pharmacy Technician, adding responsibilities of maintaining inventory, ordering, customer dispute resolution, quality control, and training new hires.
  • Learned new proprietary software systems and inputted proper data in a fast-paced customer oriented work space.

Global Account Customer Relations Representative, Lanier Worldwide, Oakbrook, Illinois. 2000

  • On-site liaison between Lanier and Fortune 500 client maintaining a great client relationship through customer service, maintenance, and sales.
  • Trained multiple groups of 5-15 client personnel on various office equipment usage, maintenance, and troubleshooting.

Computer Technician/Technical Support/Training Development, Micro R&D, Inc., Loup City, Nebraska. 1999

  • Aided clients in working through computer technical issues, troubleshooting, and training.
  • Created training guide for tech support staff providing easy reference to common issues and troubleshooting strategy.
  • Repaired, built, and troubleshooted computers based on customer needs and budget concerns.

Freelance Instructional Designer/Consultant. Kearney, Nebraska. 1999

  • Designed a training program on software education (MS Word, Excel, PowerPoint) for a class of 15-20 adults: organized materials, designed syllabus, coached instructor on public speaking, assisted classroom facilitation, and evaluated instructors classroom performance for improvements.

Education:

University of Nebraska at Kearney, Kearney, Nebraska

Organizational Communication: Business Development and Training

Bachelors Degree 1998

Software Familiarity:

  • Twitter
  • Facebook (individual & pages)
  • Linkedin
  • HTML (moderate)
  • WordPress
  • Mac/Windows
  • Tweetdeck
  • Hootsuite and more.

Organizations/Activities:

  • Austin Social Media Club
  • SXSWi 2010
  • Austin Internet Marketing Meetup
  • Austin Content Marketing Group
  • Austin WordPress Group


Leave a Reply

Your email address will not be published. Required fields are marked *

Comment

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>